“Can you hear me OK?”: Caregivers of Children With Medical Complexity and Their Perspectives of Virtual Care During COVID-19.

“Can you hear me OK?”: Caregivers of Children With Medical Complexity and Their Perspectives of Virtual Care During COVID-19.

Publication date: Sep 18, 2023

The rapid and widespread shift to virtual care during COVID-19 created new opportunities and unique challenges for families of children with medical complexity (CMC). However, few studies have examined perceptions of virtual care during the pandemic in this population. To address this gap, the current study used a qualitative approach and semistructured interviews via Zoom to explore parent perspectives of virtual care. Purposive sampling was used to recruit 30 parents residing with their CMC (aged 0-18 years) in British Columbia, Canada. The findings identified from the data included (1) advantages and opportunities, (2) concerns and challenges, and (3) parent choice and preference. Our findings indicate the need for healthcare professionals to receive training to use virtual care in their practice effectively. In addition, policies about standards for virtual care and ensuring families have access to the necessary technology will help reduce barriers and improve equity and inclusion for this population.

Concepts Keywords
Canada complex care
Caregivers COVID-19
Covid health care services
Interviews qualitative
Rapid Virtual care

Semantics

Type Source Name
disease MESH COVID-19
disease VO population
disease VO Gap
disease VO Canada
disease VO Equity

Original Article

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