Considering the impact of vaccine communication in the COVID-19 pandemic among adults in Canada: A qualitative study of lessons learned for future vaccine campaigns.

Considering the impact of vaccine communication in the COVID-19 pandemic among adults in Canada: A qualitative study of lessons learned for future vaccine campaigns.

Publication date: Dec 01, 2025

We aimed to understand how experiences with vaccine-related information and communication challenges during the COVID-19 pandemic impacted motivations and behaviors among Canadian adults regarding future vaccines. Semi-structured interviews were conducted with participants purposively selected to ensure diversity in age, sex at birth, self-identified gender, and region. Data were analyzed using thematic analysis; findings were mapped to the Information-Motivation-Behavioral Skills Model focusing on factors affecting vaccine hesitancy and uptake. Of 62 interviews completed, most were with woman (n = 32, 51. 6%) and residents of Ontario (n = 36, 58. 1%); the median age was 43. 5 yr (interquartile range 23. 3 yr). Themes included: 1) accessibility of information, 2) ability to assess information accuracy and validity, 3) trust in communications from practitioners and decision-makers, and 4) information seeking behaviors. Participants expressed various concerns about vaccines, including fears about potential side effects, particularly regarding the long-term effects of novel vaccinations. These concerns may reflect broader societal anxieties, which have been intensified by widespread misinformation and an overload of vaccine information. Moreover, participants highlighted a lack of trust in the information provided by government agencies and pharmaceutical companies, primarily driven by concerns regarding their underlying motives. Concerns about COVID-19 vaccine safety and effectiveness negatively impacted future vaccine attitudes and behaviors. Vaccine hesitancy studies should consider how individuals receive, perceive, and seek information within social contexts and risk profiles.

Concepts Keywords
Canada Adult
Future Aged
Interviews Canada
Misinformation Communication
Vaccinations communication
COVID-19
COVID-19
COVID-19 Vaccines
COVID-19 Vaccines
Female
Humans
Information Seeking Behavior
interviews
Male
Middle Aged
misinformation
Motivation
Ontario
Qualitative Research
SARS-CoV-2
Trust
Vaccination
Vaccination Hesitancy
vaccine hesitancy
Young Adult

Semantics

Type Source Name
disease MESH COVID-19 pandemic

Original Article

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