Nurses’ experience with telecare: a qualitative analysis of perceptions and implications for caring and the nursing profession.

Publication date: Jul 11, 2025

In Italy, telecare has experienced significant growth in recent years, especially following the COVID-19 pandemic. This modality helps overcome geographic and time barriers, proving to be a valuable tool for ensuring access to care and improving the quality of life for patients. However, implementing telecare requires several challenges for nurses such as difficulty to adapt to a remote relationship, lack of training and adequate technological resources, and concerns about data security and privacy. The aim of the study is to explore nurses’ experience with telecare and their perceptions about its positive and negative implications for caring and the profession. A qualitative study with semi-structured interviews was carried out by involving ten nurses working with telecare service from the Local Health Authority of a city in a central-Italy region. Four main themes emerged: (1) the benefits of telecare, (2) the disadvantages of telecare, (3) opportunities for professional growth, and (4) challenges in telecare. The results of this study suggest that effective implementation of telecare should take into account not only its potential benefits for patients and nurses but also the challenges related to the nurse-patient relationship and technological barriers. To improve healthcare it is important to invest in training, develop accessible technologies, share patient data and integrate telecare into traditional care models, in order to foster an holistic and individualized approach. Not applicable.

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Concepts Keywords
Interviews Caring
Italy Nurses
Nurses Patients
Pandemic Qualitative study
Valuable Telecare

Semantics

Type Source Name
disease MESH COVID-19 pandemic
disease MESH access to care
disease IDO quality
disease MESH privacy
drug DRUGBANK Pentaerythritol tetranitrate
pathway REACTOME Reproduction
disease MESH Emergency
disease MESH chronic conditions
disease IDO blood
drug DRUGBANK Glutamic Acid
disease MESH complications
drug DRUGBANK Trestolone
disease MESH heart failure
disease MESH hypertension
disease MESH care burden
disease IDO process
drug DRUGBANK Serine
disease MESH anomalies
drug DRUGBANK Ethionamide
drug DRUGBANK Aspartame
drug DRUGBANK Etoperidone
disease MESH scar
disease MESH end of life
disease IDO role
drug DRUGBANK Spinosad
drug DRUGBANK Isoxaflutole
drug DRUGBANK Coenzyme M
drug DRUGBANK Nevirapine
drug DRUGBANK Sodium lauryl sulfate
drug DRUGBANK S-Arsonocysteine
disease MESH asthma
pathway KEGG Asthma
disease MESH chronic obstructive pulmonary disease
disease MESH Cancer
disease IDO intervention
disease IDO facility

Original Article

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