Publication date: Dec 17, 2025
Community health nurses (CHNs) played a key role in pandemic crisis management, yet their specific experiences remain poorly documented. This study aims to identify the experiences of CHNs during the COVID-19 pandemic. A systematic review was conducted following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. Relevant articles were searched in PubMed, Web of Science, and Scopus in 2024. Two independent researchers reviewed titles and abstracts to identify eligible studies based on the inclusion criteria. Data synthesis employed the method of Lizardo et al. Nine articles were included. Four themes were extracted: (1) awareness and preparation of CHNs, (2) facilitators, (3) various challenges in playing the role of CHNs (including moral dilemmas, organizational challenges, and occupational challenges), and (4) procedural changes and the use of technology. Despite facing numerous challenges, CHNs played a crucial role in enhancing public knowledge and performance to control the pandemic. Comprehensive cooperation and support between health and non-health systems are essential for improving community health preparedness. It is suggested that health system managers use the results of this study to inform their service delivery planning.

| Concepts | Keywords |
|---|---|
| Lizardo | community health nurses |
| Nurses | COVID‐19 |
| Organizational | frontline workers |
| Pandemic | pandemic |
| SARS‐COV‐2 | |
| systematic review |
Semantics
| Type | Source | Name |
|---|---|---|
| disease | MESH | COVID-19 Pandemic |
| disease | MESH | included |