New AI tools are helping some people manage Long COVID

Publication date: Dec 24, 2025

At a recent informational webinar, RTHM users said they asked the tool to interpret complicated test results and suggest further imaging that could clarify treatment options, among other uses. Depending on the tool, users might type or use voice-to-text to ask questions like, Would hyperbaric oxygen therapy be an effective treatment based on my symptoms? The tool has specific instructions not to recommend graded exercise therapy to users with suspected post-exertional malaise, despite many flawed studies supporting its use, Curtain said. But RTHMs team of human experts curates which studies the tool prioritizes as references in conversation with users, she said. Major health insurers, like UnitedHealthcare, have used the technology to justify denying insurance claims despite medical need. Its not exactly a new approach people with complex chronic conditions have turned to online forums and chatbots like ChatGPT for answers for years. Researchers have warned that AI can reinforce systemic bias against certain patient groups during clinical care, especially if primarily trained on historical data.

Semantics

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