Usability, Relevance, and User Engagement of a Government-Sponsored and Community Co-Designed Digital Mental Health Website During the COVID-19 Pandemic: A Pilot Study on Latino/a/x Adults.

Publication date: Jun 10, 2026

Latino/a/x adults have higher rates of unmet mental health needs than other racial and ethnic groups. One promising solution to help bridge this gap in care is digital mental health tools. Digital tools, such as self-help websites, have demonstrated the ability to enhance mental health literacy, reduce stigma, and improve mental health symptoms. Despite the potential benefits, engagement remains a critical challenge, and there has been a large oversight of unique considerations for Latino/a/x adults as end users. Guided by the Technology Acceptance Model and the Behavioral Model for Vulnerable Populations, the study’s overarching objective is to characterize within-group variation of Latino/a/x adults’ engagement with a government-funded, prevention-focused mental health website that was co-designed with community partners during the COVID-19 pandemic. The Together for Wellness/Juntos Por Nuestro Bienestar (T4W/Juntos) website offered free digital mental health resources to help Californians cope with the COVID-19 pandemic. A pilot evaluation of the website involved baseline and 4-week follow-up surveys about demographics, behavioral health needs, and overall website user experience. This current subanalysis focused on a stratified sample of Latino/a/x adult participants (baseline N=131; baseline and follow-up n=68). The baseline sample was mostly female (106/130, 81. 5%); 66. 9% (87/130) preferred to use the website in English and 30% (39/130) preferred Spanish. Behavioral health needs were assessed using the Patient Health Questionnaire-2, Generalized Anxiety Disorder 2-item scale, and a COVID-19 stressors checklist. We measured usability, comfort using the website, relevance of the website, and past-month use of resources. Data were analyzed using ordered and standard logistic regression methods. Latino/a/x adults who preferred using the website in English (odds ratio [OR] 13. 76, P

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Concepts Keywords
Latino Adult
Literacy California
Pandemic community partnership
Websites COVID-19
COVID-19
Digital Health
digital health
Digital Media
engagement
Female
Hispanic or Latino
Hispanic or Latino
Humans
Internet
Male
Mental Health
mental health
Mental Health Teletherapy
Middle Aged
Pilot Projects
relevance
usability

Semantics

Type Source Name
disease MESH COVID-19 Pandemic
disease MESH Generalized Anxiety Disorder
drug DRUGBANK Methylphenidate
disease MESH Anxiety Disorder

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